I would highly recommend Michael Cagley at Legacy Insurance as we have received the best service these past few years than I have ever had in the past years. If I ask for any paperwork I have it within minutes. Michael is always there to answer my calls (no being put on hold or message machines) and taking care of all my needs immediately. I would refer him to anyone. And if anyone needed a verbal recommendation I can be reached at the number below.
Heidi Doyle Daybreak Auto Recovery
Working with Legacy has been the best choice for my sanity and our business. Michael has always provided us with a level of service that has far exceeded the industry standard. His level of integrity and sense of urgency when the stakes are high is what has always kept us returning year after year. There was one year when we left Legacy because we were offered a better price by another agency. Let me tell you, that was a long year... couldn't wait to get back to Legacy by the time the year was up. When it came time to quote for the next year, Michael did so with courtesy, welcomed us back and came in quite close to our lowest bid. However, there was no second thought about paying a bit more for his services and the peace of mind that we have by choosing Legacy as our insurance broker. Thank you Michael! To many more happy years together...
Erin Housey and The RMS team
Michael Cagley thank you for the past 10 years handling our Insurance needs always providing us with A rated insurance at best possible rates. More over your customer care and Industry Knowledge of the Repossessor needs is very satisfying. I love the fact that I can contact you via email or phone and you respond right away. Thank you again and I look forward to another wonderful year.
Terri Stocks VP
Action Auto Recovery
Long Beach, California
I would like to share my experience with Legacy Insurance with you. I had insurance with another company for 8 years previously and was very unhappy with the customer service & the price. Whenever I would call them either for a certificate or a question I was bounced around to different people and made to feel stupid & bothersome once I finally did get someone on the phone. There was never any communication from my agent until a week before my renewal & then he was my best friend. I was expressing my dissatisfaction with another repossession company & they referred me to Michael @ Legacy.
I can't express enough the difference in my experience. It was like night & day. Michael ALWAYS answers his phone when I contact him. Whenever I need a certificate its done within minutes & when I initially signed up with him everything was explained in detail and not in a condescending manner. He really wanted me to understand my coverage and made me feel very comfortable asking him any question. The best part is the $6,000.00 difference in price for the same coverage. I highly recommend him & I guarantee you will not be disappointed in the customer service or the price. This is the right Cagley to go to!
Upper Marlboro, Maryland
Legacy Plus Insurance Agency
CA License #0676010
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